thanks a lot for the feedback. yes, we're working on a diy way to add custom voices and will also be releasing a model with more professional voices in the next 2-3 weeks. as of now, we're providing commercial support for custom voices, languages and deployment through the support form on our github. can you share more about your business use-case? if possible, i'd like to ensure the next release can serve that.
Right now it's outgoing calls for a small business client that checks information. Although if they call back they don't mind an automated system, on outgoing calls the person answering will often hang up if they detect AI right away, so we use a realistic custom voice with an accent.
This is a mind numbing task that requires workers to make hundreds of calls each day with only minor variations, sometimes navigating phone trees, half the time leaving almost the exact same message.
Anyway, I believe almost all such businesses will be automated within months. Human labour just cannot compete on cost.
Why do you assume it's the worst use case? It's checking important info that has been entered into forms. People lie. Someone has to verify info. It's very tedious and something that obviously should be automated. And it's about 70% automated already.
The legitimate objection people have to AI in this use case is that it can be slow or stupid in a way that wastes time. By acting more humanlike, we signal that we are going to be closer to human level performance.
