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I think the layoff sucks, but there are proper ways to communicate it, and this was not the right way. The proper process is for the manager to carry out this sensitive procedure—quickly, but with empathy. (I'm not a manager, but I'm sure it's easy to be a "Happiness Manager"; the coin has two sides.) Even if individual meetings weren't possible, they could have just held a 150-to-1 live session. Saying the exact same thing as the video would have been different. Why? Because it wouldn't be a pre-recorded video. For those who are willing to accept an employer sending a goodbye SMS, I have to wonder how much commitment you really had to that workplace. If you had none, fine, who cares. But if your commitment was more than just a transactional job, like someone selling groceries from 8:00 to 17:00, I don't think you'd want to work for a company that follows such processes.


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