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Truthfully, I disagree. I’ve worked at a few different companies and I could absolutely rank them in the quality of their staff.

Been on teams where every individual was free to use their best judgement, we didn’t have a lot of documented processes, and… nothing ever went wrong. Everyone knew sloppy work would come back and bite, so they just didn’t ever do it. Deadlines were rarely a problem because everyone knew that you had to estimate in some extra time when presenting to stakeholders. And the team knew when to push back.

On the other hand, I’ve been on teams where you felt compelled to define every process with excruciating detail and yet experienced people somehow screwed up regularly. We didn’t even have hard deadlines so there was no excuse. The difference between implicit and explicit error handling would have not mattered.

At the end of the day, some of these teams got more done with far fewer failures.



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