> The work I am referring to comes from Carol Sandford...I don't know how much of a transformative effect she has.
Just want to correct a spelling error: it's Carol Sanford. Her website is https://carolsanford.com/ .
I'm very interested to know how much change Sanford and people like her are making to businesses. My sense is significant change comes only when there's pressure from without, and only when failing to respond to that pressure will affect the bottom line. Businesses are not altruistic, and that's by design.
Just want to correct a spelling error: it's Carol Sanford. Her website is https://carolsanford.com/ .
I'm very interested to know how much change Sanford and people like her are making to businesses. My sense is significant change comes only when there's pressure from without, and only when failing to respond to that pressure will affect the bottom line. Businesses are not altruistic, and that's by design.