That's ancient sales wisdom, not anything new. MCI and AT&T perfected those techniques during the long distance wars in the 80s and 90s, and it was ancient sales wisdom back then.
A corollary is that they are your family. That's my favorite red flag: some employer or vendor or other non-family entity tries to tell me I'm part of their family. Uh, no, I'm not.
A corollary is that they are your family. That's my favorite red flag: some employer or vendor or other non-family entity tries to tell me I'm part of their family. Uh, no, I'm not.