Hey!
Micro CRM is not trying to compete with CRMs like HubSpot. Such CRM seem to be target for marketing team. Micro CRM is a general purpose contact management with a fixed set of features .
A lot of these are manager-dependent, like 'fosters psychological safety'. My impression is that these are snapshots of how the companies would like to be seen, which is what they are paying for. They aren't paying for an 'audit' of what their true value are, or for insight from employees (like Glassdoor).
